sale with code: vanhoef26

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14-day return policy

Billing Terms & Conditions

Payment Overview

  • Payment Processor: Payments are securely processed via Stripe
  • Accepted Payment Methods: Visa, Mastercard, American Express, Discover
  • Currency: USD (United States Dollar)
  • Taxes: Calculated and shown at checkout before you complete your purchase
  • Authorization: By placing an order, you authorize the charge for the total shown at checkout
  • Support: Contact us for billing questions or disputes

Accepted Payment Methods

We accept major credit and debit cards, including:

  • Visa
  • Mastercard
  • American Express
  • Discover

All payments are processed securely through Stripe, our payment service provider.

Currency

All transactions on Jacqueline van Hoef are processed in USD (United States Dollar).

Taxes

Any applicable taxes are calculated and displayed during checkout before you complete your purchase. The total amount shown at checkout is the amount that will be charged.

Payment Security

Payment information is transmitted securely and processed via Stripe. We do not store your full card details on our servers. Encryption and security controls are used to help protect your payment data.

Payment Authorization

By placing an order, you authorize Jacqueline van Hoef to charge your selected payment method for the total order amount shown at checkout, including:

  • item price(s)
  • applicable taxes
  • shipping fees (if applicable)

Order Confirmation

Once your payment is successfully authorized, you will receive an order confirmation email to the address provided at checkout. This confirmation includes your order details and delivery information.

Payment Processing Time

Payments are typically processed immediately. In some cases, your bank or card issuer may take additional time to authorize or post the transaction. If your payment is pending, please allow up to 1-2 business days for the status to update.

Payment Failure

If your payment is not completed, please:

  • verify your card details and billing address
  • try a different payment method
  • contact your bank or card issuer for further assistance

If you still need help, contact us at info@jacquelinevanhoef.com.

Disputes & Unauthorized Transactions

If you believe a transaction is unauthorized or you have a billing concern, please contact our support team as soon as possible so we can assist you and review the order details.

Customer Support

Email: info@jacquelinevanhoef.com
Phone Headquarters: +41 78 799 2284
Customer Helpline USA & Canada: +1 274 200 3675
Operating Hours: Monday - Sunday | 10:00 AM - 6:00 PM (EST)

Policy Updates

Jacqueline van Hoef may update this Billing Terms & Conditions page from time to time. Any changes will be reflected on this page.

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